Our Policy

Equal Opportunities Policy

BESI Private Limited is dedicated to cultivating a compassionate and equitable work climate for all workers. It is in our best interests to encourage diversity and eradicate prejudice within the company. Our mission is to ensure that all workers and work applicants are treated equally and that our company represents all facets of society. As a result, each employee will be respected and appreciated and will be willing to give their all.
This policy reaffirms our commitment to treating all workers equally and fairly, and to not discriminating on the basis of age, disability, gender reassignment, marriage, and civil union, pregnancy and childbirth, ethnicity, ethnic origin, color, nationality, national origin, faith or belief, or sex and sexual preference. We reject all forms of discrimination that are illegal or unjust. Both employees will be handled equally and respectfully, regardless of whether they are part-time, full-time, or temporary. Candidates will be selected for jobs, advancement, training, or some other advantage based on their aptitude and skill. All staff will be assisted and encouraged to reach their full potential and make the most of their special abilities. As a result, our organization’s expertise and abilities will be completely exploited, and the productivity of our entire workforce will be maximized. 

BESI Private Limited is committed to:

  • To create an atmosphere in which individual differences, as well as the efforts of all team members, are respected.
  • To create a work environment in which every employee is treated with dignity and respect
  • Not to tolerate any sort of coercion, bullying, or harassment, and to hold those who violate this policy accountable.
  • To provide all workers with opportunities for training, growth, and promotion
  • To promote workplace equality, which BESI Private Limited claims is both sound management practice and good business sense
  • To inspire anyone who feels they have been subject to discrimination to raise their concerns so we can apply corrective measures
  • To inspire employees to treat everyone with dignity and respect.
  • To regularly review all our employment practices and procedures so that fairness is maintained at all times.

BESI Private Limited will advise all staff that an equality and diversity policy is in effect and that they are expected to obey its guidelines and encourage workplace fairness. Funding organizations, partners, clients, learners, and job applicants will all be made aware of the policy. The equity and diversity policy at BESI Private Limited is completely endorsed by senior management and has been settled upon by employee representatives. Our policy will be checked and updated on a yearly basis to ensure that equity and diversity are upheld in the workplace.

Health and Safety Policy

BESI Private Limited believes that “Health and Safety are an integrated part of Business” and safe & Hygienic working conditions is the right of every employee, contractors, visitors, transporters & we shall make a consistent effort and improvement to maintain safe and hygienic working conditions and compliance, with all the relevant statutory requirements.

BESI Private Limited is committed to:

  • Ensure the health and safety of employees, contractors, visitors, and transporters by creating a safe and hygienic work environment.
  • Perform all operations in a safe manner and confirm the safety and reliability of People, Plant, and machinery, by ensuring Personal protective Equipment, collective protective equipment, and preventive maintenance.
  • Secure Plant and substances in a safe condition
  • Provide facilities for the welfare of all workers.
  • Provide appropriate training and develop skills by engaging employees to help them work safely.
  • Assess risks and provide controls for safety and health hazards in our operations and activities and use audits to check compliance.
  • Comply with all statutory and regulatory requirements concerning Health and Safety.
  • Auditing internal and external to review the regulatory compliance.
  • Investigate all kinds of unsafe acts and conditions and near misses related to Health and Safety and implement corrective action and communicate the incidents to all employees and contractor
  • Communicate with employees, vendors, and contractors about emergency response systems.
  • Continually improve Health and Safety performance.

Quality Assurance Policy

Internal Quality Assurance (IQA) is the method of ensuring that training and evaluation practices meet or surpass national requirements. We have a comprehensive internal quality assurance framework in place at the Training Centre to ensure the continuity and accuracy of evaluations, as well as the continuing improvement of our working practices, personnel, processes, and procedures. This contributes to our goal of encouraging and facilitating information gathering and realizing success through high-quality delivery.

All of our courses are regularly monitored; our Technical Director Rasel Khan reviews all training delivery taking place in the center on a regular basis, and Internal Quality Assurance is conducted on an ongoing basis to ensure consistent assessment standards are maintained in accordance with tour accrediting university’s (and other awarding bodies’) guidelines. All learner portfolios are included in the Internship Program.

(A) Purpose

To meet and surpass the standards that have been imposed on us.

  • Other awarding bodies.
  • Our accrediting university
  • Our employees, as well as our students.
  • To provide formative preparation, monitoring, observation, and sampling processes to all workers in order to assist them in providing outstanding working practices.
  • To assist and cultivate tutors in their work by providing them with the ability to receive critical and positive feedback.
  • The appraisal decisions are taken based on portfolio proof.
  • Methods of training/teaching used
  • To provide learners with healthy, supportive, encouraging, and engaging environments.
  • To maintain a constant check on delivery accuracy and quality.
  • To ensure that the consistency and quality of delivery, as well as the consistency, quality, and fairness of marking, grading, and overall evaluation of learner evidence, are continually monitored.
  • To ensure that valid and consistent evaluation decisions are made, as well as that all external criteria are met.
  • Establish and maintain internal and external relationships that are based on consistency, conviction, and honesty. As a result, with all we do, we want to encourage and preserve continuity.
(B) Scope

Internal Quality Assurance of all work practices, records, and evidence that have an outcome on the distribution, review, and evaluation of qualifications and training provided by the Training Centre; All staff, tutors, and students; Internal Quality Assurance of any work practises, documents, and evidence that have an impact on the delivery, examination, and assessment of qualifications and training provided by the Training Centre.

Roles and Responsibilities:

  • In the distribution and evaluation of qualifications, we follow the quality standards of our accrediting university, other awarding bodies, and job partners.
  • IQA policies and procedures are adequate, are checked on a regular basis, and are recognized, understood, and practised by all.
  • All employees and tutors involved in service delivery processes are adequately trained and certified through stringent recruitment processes, induction training, and ongoing growth.
  • All employees and tutors involved in IQA processes are appropriately trained and qualified through rigorous recruitment processes, induction training, and ongoing development.

Employees and tutors involved in induction of students are responsible for ensuring:

  • Checking the student’s identity.
  • All documentation is done completely and correctly.
  • Students are inducted into their preferred curriculum in a manner that is suitable for them. Tutors are in charge of making sure that:
  • Candidates/learners are aware of.
  • Their roles in the collection, authentication, and presentation of data, as well as the various types of evidence they may obtain to demonstrate expertise in information and working practices.
  • For the course of their qualification, the candidates/learners are completely assisted.
  • Efficient data collection, assessment, and achievement management should all be part of this.
  • Recognizing the person’s preferred learning methods and determining their learning style
  • Meeting with the client and their supervisor on a regular basis to discuss progress and set new targets.
  • Deciding on and recording each person’s assessment and visit plans
  • Providing the client with prompt, dependable, formative, and summative feedback.
  • Laws that are anti-discriminatory and equal opportunity must be demonstrated.
  • Confidentiality and compliance with the Data Protection Act.
  • They measure learners’ performance through formative evaluation and/or simulated scenarios, and/or execute other forms of assessment in compliance with the QCF and accrediting university’s qualification and unit standards and specifications. as an example;
  • preserving relevant, reliable, and verifiable records to ensure the validity, reliability, currency, and sufficiency of proof.
  • They make themselves available to the Clinical Director and external Quality Assurers from our accrediting university and other awarding bodies as required, and they arrange for their students to do the same.
(B) Scope

To meet and surpass the standards that have been imposed on us.

  • Other awarding bodies.
  • Our accrediting university
  • Our employees, as well as our students.
  • To provide formative preparation, monitoring, observation, and sampling processes to all workers in order to assist them in providing outstanding working practices.
  • To assist and cultivate tutors in their work by providing them with the ability to receive critical and positive feedback.
  • The appraisal decisions are taken based on portfolio proof
  • Methods of training/teaching used
  • To provide learners with healthy, supportive, encouraging, and engaging environments.
  • To maintain a constant check on delivery accuracy and quality
  • To ensure that the consistency and quality of delivery, as well as the consistency, quality, and fairness of marking, grading, and overall evaluation of learner evidence, are continually monitored.
  • To ensure that valid and consistent evaluation decisions are made, as well as that all external criteria are met.
  • Establish and maintain internal and external relationships that are based on consistency, conviction, and honesty. As a result, with all we do, we want to encourage and preserve continuity.
(C) Internal Quality Assurers

Internal Quality assurers are responsible for:

  • Ensuring that the tutors appointed to them are led, advised, and assisted.
  • Providing guidelines on the interpretation and implementation of evaluation criteria properly and regularly applied;
  • Ensuring conformity to the center’s assessment standards and guidance
  • Observation of working processes and provision of formative feedback;
  • sampling of assessment activities such as assessment decisions, formative feedback provided, completion of portfolio papers, student evaluation forms, and so on;
  • ensuring assessors have opportunities to update and improve their vocational and professional competence.
  • Carrying out a quality audit of the documentation used within and format of the training courses
  • Endorsing, countersigning, and dating assessments and quality assurance judgments made by assessors and Internal Quality Assurers who lack the required assessor/Internal Quality Assurer qualifications as accepted and defined by the Regulatory Authorities.
  • Assisting the Training Centre in achieving its objectives by: o Actively raising concerns of good evaluation practice
  • Ensuring that in the evaluation process, equal rights and nondiscriminatory policies are followed
  • Working with other IQAs and the External Quality Assurer to bring the evaluation system’s criteria into effect.
  • Ensuring that all Learners’ achievement records and Center documents are up to date
  • Joining regular IQA meetings.
(D) Policy Implementation – Procedures

Any program with work that is internally evaluated and leads to a student’s final assessment outcome must obey the IQA policy.
Tutors and Internal Quality Assurers will be given enough time, money, and authority to efficiently carry out their responsibilities.

Qualifications

Unsupported evaluation can only be carried out by properly trained and skilled tutors. All tutors must have extensive experience in the qualification area.
All internal quality assurance must be conducted by properly trained personnel. Take a sample The sampling strategy developed and maintained by the Clinical Director must be followed by all IQAs.
Sampling must be across all tutors, all types of evidence, and all students, including plans, reviews, and records in addition to student evidence. The frequency of assessments will be calculated after an assessor’s risk assessment based on expertise and competence, but to satisfy the criteria of the accrediting university, other awarding bodies, and other awarding bodies, the frequency of assessments will be determined. All portfolios will be quality assured by the IQA, who will sample at least one piece of evidence for each aspect of the qualification at a minimum. IQA must be done on a regular basis during the year.

(E) Observations

Every tutor will be observed by their assigned IQA at least once a year.

  • Embedding of Functional Skills, Safeguarding, and Equity & Diversity
  • Questioning / Evaluation / Training / Self-guided learning
  • Formative feedback
  • Recap of learning accomplished
  • Agreement on next steps

QA observation should include:

  • Sight of Learning Plan
  • Agreement of goals for the meeting/visit/session
  • Student success and stretching
  • Embedding of Functional Skills, Safeguarding, and Equality & Diversity
  • Questioning / Assessment / Training / Self-guide

An Observation of Assessor Practice Form will be used to document the observation.
IQA feedback on trainer delivery must be sent to the relevant trainer as soon as possible, ideally by the end of the working day. All subsequent acts should be decided upon, and the Observation of Tutor Practice form should be revised and signed by both the IQA and the tutor to ensure the accuracy of the details found therein. The original form should be filed in the tutor’s personnel file, while a copy should be submitted to the Director.

(F) Student Interviews

The IQA will interview at least one student for each of their designated tutors once a year. On the Learner Interview Record, there are set interview questions that should all be asked, but not all of them are relevant. These interviews can be conducted in person or by email. Once the record is full, send a copy to the Clinical Director and keep the original in the tutor’s personnel file.

(G) Disagreement of IQA findings

Every tutor has the right to appeal an IQA decision affecting their assessment. Within 5 working days of being told that the portfolio is ready for selection following an IQA, the assessor should indicate their disagreement on the appropriate IQA form and bring it to the attention of the IQA. If a challenge is presented, the assessor and IQA must first meet and address the issue informally; if an agreement can be reached, it should be noted on the IQA form, and no further action is taken. If an agreement cannot be reached, then this goes to:

1. Stage One Appeal

Another IQA will be assigned by the Lead Internal Verifier to investigate the challenge. They will review the IQA report with the assessor and the first IQA, then IQA the piece of evidence/document themselves before telling the Lead internal verifier of their findings. The Lead Internal Verifier will inform both parties of the result.

2. Stage 2 Appeal

The Lead Internal Verifier will attend to all parties, examine the evidence, and will rule on evidence/document. The Lead Internal Verifier verdict is final.

(H) Standardization & Development
  • The Training Centre will host at least four team development meetings every year. These meetings will normally be held at the same time and include a general team meeting.
  • These meetings are also used to discuss any updates from the accrediting university, other awarding bodies, QCF, and partners to ensure understanding and consistency of delivery and supply assessors and IQAs with packs of information on the same.
  • Tutor development & standardizations will be recorded in the meeting minutes and all tutors must update their CPD with details of the development.
  • All tutors are encouraged to continually develop their skills and knowledge in their assessment sectors and in teaching and training techniques.
  • All tutors are encouraged to continue to strengthen their skills and expertise in their assessment areas, as well as their teaching and training methods.
IQA Team Meetings

All Internal Quality Assurers must-attend annual IQA meetings chaired by the Clinical Director. These meetings are used to discuss:

  • sed to discuss: Any new standards.
  • Any new accrediting university or awarding body guidance.
  • Required standardizations.
  • Any issues since the last meeting.
  • Expected standards.
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